Over half of small business managers gave problems like IT incompatibility, outdated hardware and email overload as the most frustrating issues in the workplace. Also highlighted was staffs' increased use of smartphones and social media, and the resulting lack of interaction and effects on productivity.
While there's no doubt that technology has helped make business more efficient, many do believe that all this tech has actually led to more problems than it has solved. Consider this in relation to your business. How reliant on new tech are you? If you are an older business, how well did it function in the early days with more basic technology? I can remember starting out in publishing when the magazine pages were hung on a line across the office as they were completed, and it wasn't as long ago as you might think!



Do your staff use their personal devices in the workplace? While some businesses are encouraging the use of employees' own tech, others are actively discouraging it. In fact over
So, 70% of bosses believe the traditional 9 to 5 working day is over. There's no doubt that we have witnessed a massive shift in work patterns in recent years. Certainly in the fifteen years I have been at work my working day has changed drastically, as have those of many people I know. I started out life working the traditional 9 to 5 day with strict guidelines about lunchtime breaks, punctuality and the use of the Internet (which was quite new in the workplace at the time!). There was a very clear divide between work and home life, and at the time that was fine because it was all I had known and as I had no children I only had me to think about, so the fixed hours suited me. I was very rarely asked to work overtime and I only occasionally asked for time off for, say, an appointment. It worked well for both sides.
Now we all know how much fun apps can be. Can you deny that you've been a slightly bit addicted to Angry Birds at some point? Even people who've denied they're going to download any apps let along spend considerable time using them end up finding their own favourites whether it's playing Scrabble or chatting to friends via Facebook.
Like so many things we take for granted, it's not until we can't use them that we realise how much we rely on them. The current BlackBerry issues are a case in point. On the face of it we might assume that being unable to use our mobile phones properly for a day or so is annoying, but wouldn't actually affect our businesses. However, from reading many of the forums and discussions on the subject it seems people are incredibly reliant on their phones for business having missed important emails and discussions and, importantly, decisions have been affected.