Let Down By Technology?

We've all been there - the moment when we're let down by the technology around us, and usually at the worst possible moment. You've just completed that important report, written out a long email, up-dated the accounts. Whatever it might be, you won't be surprised to discover that tech failure has been given as the most common workplace irritation in a study by ABN AMRO Commercial Finance.

Over half of small business managers gave problems like IT incompatibility, outdated hardware and email overload as the most frustrating issues in the workplace. Also highlighted was staffs' increased use of smartphones and social media, and the resulting lack of interaction and effects on productivity.

While there's no doubt that technology has helped make business more efficient, many do believe that all this tech has actually led to more problems than it has solved. Consider this in relation to your business. How reliant on new tech are you? If you are an older business, how well did it function in the early days with more basic technology? I can remember starting out in publishing when the magazine pages were hung on a line across the office as they were completed, and it wasn't as long ago as you might think!

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The Price Is Right... Isn't It?

PricingThe subject of pricing reared its ugly head again recently when my partner and I had a heated discussion about what price to quote for two projects we'd been invited to tender for. I felt my partner was going in too low and that we were undervaluing both the quality of the work and our time. He, however, felt that the quotes I wanted to give were too high and that we would lose out on the jobs. As ever in business we compromised somewhere in the middle, but it did raise the thorny issue of where we should set our pricing.

What you decide to charge for your product or service is one of the most important decisions you will make as a business person. Both too high and too low will cause you potential problems with your sales and cashflow and will affect the growth of your business. This isn't purely about new businesses as it's also important for established businesses to carry out regular reviews of their pricing to help improve their profitability. Plus, of course, new and growing businesses must always be aware of what their competitors are doing in terms of pricing.

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Are You Keeping Track of Your Business's Expenses?

You might think it's not all that important to have a good understanding of how much money is being paid out each month in expenses, but this knowledge actually allows businesses to keep their taxes in good order, identify trends and, where needed, put new policies in place.

A study by opinionmatters.co.uk has found that around 20% of small businesses don't know how much they are paying out in expenses, with 40% saying that only their accountant knows the monthly expenses costs. Relying on an accountant only isn't an ideal situation as they don't have as full an understanding of your business as you and it's important for business owners to see what the outgoings in their business are. How else can an efficient business be operated?

Do you agree? Do you know how much is paid out in expenses by your business every month? Let us know.

 

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